Help Scout
Manage customer support conversations with Help Scout.
Supportoauthproxy
Connect Help Scout
Help Scout uses OAuth for authentication. Redirect your user to the login URL to start the authorization flow. After the user authorizes access, the callback is handled automatically.
# Redirect user to start OAuth flow
GET /auth/help_scout/login?account_id=YOUR_ACCOUNT_ID&redirect_uri=https://your-app.com/callback
# Callback handled automatically at
GET /auth/help_scout/callback
Make API Calls via Proxy
Use the proxy endpoint to make authenticated API calls to Help Scout without managing tokens yourself. Calimatic Connect handles credential injection and token refresh automatically.
POST /connect/v1/proxy/help_scout
# Headers
Authorization: YOUR_JWT_TOKEN
Content-Type: application/json
# Body
{
"method": "GET",
"path": "/me"
}
Check Status
Verify whether your Help Scout connection is active and credentials are valid:
GET /connect/v1/providers/help_scout/status
# Headers
Authorization: YOUR_JWT_TOKEN
Disconnect
Remove the Help Scout connection and revoke stored credentials:
DELETE /connect/v1/providers/help_scout/disconnect
# Headers
Authorization: YOUR_JWT_TOKEN