Calimatic Connect|Documentation
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Tidio

Tidio

Live chat and chatbot platform.

Supportapi_key_authproxy

Connect Tidio

Tidio uses API key authentication. Send your credentials directly via the connect endpoint:

POST /connect/v1/providers/tidio/connect
# Headers
Authorization: YOUR_JWT_TOKEN
Content-Type: application/json
# Body
{
"credentials": { "apiKey": "your-api-key" }
}

Make API Calls via Proxy

Use the proxy endpoint to make authenticated API calls to Tidio without managing tokens yourself. Calimatic Connect handles credential injection and token refresh automatically.

POST /connect/v1/proxy/tidio
# Headers
Authorization: YOUR_JWT_TOKEN
Content-Type: application/json
# Body
{
"method": "GET",
"path": "/me"
}

Check Status

Verify whether your Tidio connection is active and credentials are valid:

GET /connect/v1/providers/tidio/status
# Headers
Authorization: YOUR_JWT_TOKEN

Disconnect

Remove the Tidio connection and revoke stored credentials:

DELETE /connect/v1/providers/tidio/disconnect
# Headers
Authorization: YOUR_JWT_TOKEN